These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing or using our website, you agree to be bound by these terms.

1. About Our Website

Meherenvogue.com is an online fashion store offering women's clothing, including kurtis and related apparel. We reserve the right to update, modify, or discontinue any product, service, price, or website feature at any time without prior notice.

2. Product Information

We make every effort to ensure that product descriptions, photographs, colours, sizes, fabrics, and other product information displayed on our website are accurate.

However:

• Colours may appear slightly different depending on your device, screen settings, lighting, and photography.

• Minor variations in fabric, embroidery, printing, stitching, or finishing may occur and are not necessarily considered defects.

• Product measurements may have a small variation due to manufacturing and measurement methods.

• Availability of products is subject to stock.

We reserve the right to correct any errors or inaccuracies in product information, pricing, or availability.

3. Product Prices

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice. Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

4. Orders

When you place an order on Meherenvogue.com, you are making an offer to purchase the selected product(s).

After placing an order, you may receive an order confirmation. An order is considered accepted only when we confirm that the order has been processed for dispatch.

We reserve the right to cancel or refuse an order in circumstances including:

• Product being unavailable or out of stock.

• Incorrect product or pricing information.

• Suspected fraudulent or unauthorized transactions.

• Incorrect or incomplete customer information.

• Circumstances beyond our reasonable control.

If we cancel an order after payment has been made, the eligible amount will be refunded to the original payment method or through another appropriate method.

5. Shipping & Delivery

We aim to dispatch orders within the estimated processing period displayed on the website.

Delivery timelines may vary depending on the customer's location, courier availability, weather, public holidays, operational delays, or other circumstances beyond our control.

Once an order has been handed over to the courier, delivery is subject to the courier company's timelines.

Customers are responsible for providing a complete and accurate shipping address and contact details. Meherenvogue.com will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

6. Return Policy

We want you to be happy with your purchase. Eligible products may be returned within 5 days from the date of delivery, subject to the conditions below.

Return Conditions

To be eligible for a return:

• The return request must be raised within the applicable 5 day return window specified for the order/product.

• The product must be unused, unworn, unwashed, and free from any stains, marks, perfume, makeup, or other signs of use.

• The original tags, labels, packaging, and accessories should be intact and included with the return.

• Products must be returned in their original condition.

• Products that have been altered, damaged, washed, or otherwise used may not be accepted.

• The product must not have been damaged after delivery due to customer handling.

Certain products may be marked "Non-Returnable" on their product page. Such products are not eligible for return unless they arrive damaged, defective, or incorrect.

Return Inspection

All returned products are subject to inspection after they are received.

If the returned product does not meet our return conditions, we reserve the right to reject the return and send the product back to the customer.

Return Shipping

Return shipping charges, if applicable, may be deducted from the refund or may be payable by the customer, depending on the reason for the return and the applicable return policy displayed at the time of purchase.

For products received damaged, defective, or incorrectly, please contact us as soon as possible with photographs/videos and order details so that we can review the issue.

7. Refunds

Once an eligible return has been received and inspected, the refund will be processed according to the applicable payment method and our return policy.

Refund processing and crediting times may vary depending on the payment gateway, bank, card issuer, or other financial institution.

Shipping charges, convenience fees, or other non-refundable charges, where applicable, may not be included in the refund.

For Cash on Delivery orders, refunds may be processed through an appropriate bank transfer or other available refund method after the required customer details have been verified.

8. Exchange Policy

Product exchanges, if offered, are subject to product availability and the applicable exchange conditions displayed on the website.

If an exchange is unavailable, the customer may be eligible for a return/refund subject to this policy.

9. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us promptly after delivery.

We may request photographs, videos, packaging details, order information, or other evidence to verify the issue.

After verification, we may offer an appropriate resolution, which may include replacement, exchange, refund, or another suitable remedy.

10. Cancellation

Orders may be cancelled only before they have been dispatched, where cancellation is available.

Once an order has been dispatched, it may no longer be eligible for cancellation and will be subject to the applicable return policy.

11. Customer Responsibilities

Customers agree to:

• Provide accurate name, address, email address, and contact information.

• Use the website only for lawful purposes.

• Not attempt to misuse, disrupt, or interfere with the website.

• Not use fraudulent payment methods or place fraudulent orders.

• Not reproduce, copy, distribute, or commercially exploit our website content without permission.

12. Intellectual Property

All content available on Meherenvogue.com, including but not limited to:

• Brand name and logo

• Product photographs

• Product descriptions

• Website design

• Graphics

• Text

• Videos

• Images

• Marketing material

is owned by or licensed to Meherenvogue.com and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, sell, or commercially use our content without prior written permission.

13. Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our control.

14. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, hosting providers, and other service providers.

Your use of such services may also be subject to their respective terms and policies.

We are not responsible for service interruptions or failures caused by third-party providers beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Meherenvogue.com shall not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot legally be excluded or limited.

16. Privacy

Your use of Meherenvogue.com is also subject to our Privacy Policy, which explains how we collect, use, store, and protect customer information.

By using our website and placing an order, you acknowledge that you have read and understood the applicable privacy practices.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, products, services, policies, or applicable laws.

The updated version will be published on this page with the revised "Last Updated" date.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or purchases made through Meherenvogue.com shall be subject to the applicable courts and legal jurisdiction in India.

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Important: By placing an order on Meherenvogue.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and the applicable Return & Refund Policy.