At Meher EnVogue, we are committed to delivering your fashion orders safely and on time. Please read the following Shipping Policy before placing your order.

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1. Shipping Coverage

We currently ship orders across India. Delivery availability may vary depending on the serviceability of the customer's location.

For international shipping, please contact us before placing an order to confirm availability, shipping charges, and applicable customs or import requirements.

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2. Order Processing Time

Orders are generally processed and dispatched within 2–5 business days after successful order confirmation and payment verification.

Orders placed on Sundays, public holidays, or during promotional/seasonal periods may require additional processing time.

For Cash on Delivery orders, processing may begin after successful order verification.

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3. Estimated Delivery Time

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location and courier service.

Delivery to remote or non-serviceable areas may take longer.

The estimated delivery timeline is indicative and may be affected by:

• Courier delays

• Weather conditions

• Public holidays

• Festivals and peak shopping periods

• Incorrect or incomplete address details

• Natural disasters or other unforeseen circumstances

• Government restrictions or other events beyond our control

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4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Meher EnVogue may offer free shipping promotions or other shipping offers. The applicable offer and eligibility requirements will be displayed on the website.

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5. Order Tracking

Once your order has been dispatched, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or other available communication channels.

Customers can use the tracking details to monitor the status of their shipment.

Please allow some time for the tracking information to become active after dispatch.

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6. Delivery Address

Customers are responsible for providing accurate and complete delivery information, including:

• Full name

• House/building number

• Street/locality

• City

• State

• PIN code

• Valid phone number

Meher EnVogue will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

If an order is returned to us because of an incorrect address, repeated delivery attempts, refusal to accept the package, or customer unavailability, additional shipping charges may apply for re-shipping.

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7. Failed Delivery Attempts

The courier partner may make multiple delivery attempts before returning the package to the sender.

Customers are requested to remain available at the provided address and respond to calls from the courier partner where necessary.

If the package is returned to Meher EnVogue after unsuccessful delivery attempts, the customer should contact us to arrange further delivery.

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8. Delayed Shipments

Although we work with reliable courier partners, delivery delays can occasionally occur due to circumstances beyond our control.

If your order appears to be significantly delayed, please contact our customer support team with your order number so that we can assist you.

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9. Damaged Package at Delivery

If the package appears visibly damaged, opened, tampered with, or otherwise compromised at the time of delivery, we recommend that you:

1. Take photographs or videos of the package before opening it.

2. Record an unboxing video where possible.

3. Contact Meher EnVogue customer support as soon as possible.

4. Provide your order number along with relevant photographs/videos.

This information may be required to investigate the issue with the courier partner and determine an appropriate resolution.

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10. Wrong or Missing Product

If you receive a product that is different from what you ordered, or if an item is missing from your shipment, please contact us promptly after delivery.

We may request photographs, videos, packaging information, and order details to verify the issue.

After verification, we may provide an appropriate resolution in accordance with our Return & Refund Policy.

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11. Multiple Products in One Order

If your order contains multiple products, we may ship them together or in separate packages depending on product availability, warehouse processing, or logistical requirements.

If products are shipped separately, you may receive separate tracking information.

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12. Cash on Delivery Orders

Cash on Delivery (COD) may be available for selected locations and orders.

COD availability may depend on the delivery location, order value, courier serviceability, and other applicable conditions.

We reserve the right to verify COD orders before dispatch.

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13. International Orders

If international shipping is offered, the customer may be responsible for:

• Customs duties

• Import taxes

• Local taxes

• Clearance charges

• Other charges imposed by the destination country

These charges are generally determined by the destination country's authorities and are outside Meher EnVogue's control.

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14. Shipping During Sales & Festivals

During major sales, festive periods, product launches, and other promotional events, order processing and delivery may take longer than the standard estimated timeline due to increased order volumes.

We appreciate your patience during such periods.